Anker is recalling a select number of power bank models globally voluntarily. While there are no incidents yet nor any confirmation that they are dangerous, they are recalling them before a problem arises. This move was done after they discovered that a small batch of lithium-ion batteries from one of their supplies did not meet the updated internal safety standards.
There’s no need to panic as they say the likelihood of any malfunction is currently very low, and most units will continue to work as expected. The recall is about the protection of their customers whether if the model is part of the affected batch.
Anker is recalling four models under their wide range of power banks:
To check if your unit qualifies, see the model number at the bottom of your power bank. If it matches these SKUs – A1257, A1647, A1689, A1681 – visit their online tool at anker.com to check your serial number (S/N). If your serial number is faded, you may use your order number or receipt for verification.
If you have one of the recalled devices, stop using the device immediately and do not dispose it until you receive confirmation from Anker that you’re qualified for the recall. Submit your recall claim at anker.com and be ready to upload your:
After your recall request is confirmed, you can choose from either a replacement model or an online voucher via Shopee for replacement.
You will need to properly dispose the affected power bank at any of the 22 Anker/Nifty retail points across the Philippines. Check out their store locator here to see the closest in your location.
The product recall will last until September 27, 2025. More details can be found at their official product recall page.
