PLDT-Smart is strengthening their presence in Quezon City by opening their first PLDT-Smart converged store in the area. Located at the 4th floor of Vertis North, the newly launched converged store is an experiential hub and digital life style store for all customers.
The new PLDT-Smart converged store features a customer-centric design and innovative digital installations that aims to raise the bar in in-store service experience.
There are several sections at the store such as an Internective Table setup for guests who would like to browse, play, watch, or listen while waiting in the store in-store.
There is also a self-service InfoTouch Booth, which allows customers to view and print billing summaries, check account details, and submit repair requests. The store’s Smart Super Kiosks allows customers to pay their bills or request a SIM card change without having to queue.
Customers can also check data usage for different types of online activities as well as estimate download and upload times with the Broadband Visualizer.
“We’ve received great feedback from our first PLDT-Smart store in BGC, and we would like to replicate that experience for our customers in the metro north area,” PLDT’s Chief Revenue Officer Al Panlilo said. “Quezon City has always been a key market for us, and we look forward to serving our customers better through our industry-leading digital solutions and support services.”
Currently, PLDT stores in Quezon City are located at SM North EDSA, Diliman, Fairview, Blara. Meanwhile Smart has keystores in the same city in SM North EDSA, Eastwood Mall, Robinson’s Magnolia, Ayala Fairview Terraces, Araneta Gateway, SM Novaliches, Ali Mall Cubao, and SM Faiview.
