The rise of e-commerce dependence in Filipinos has also increased the number of fraudulent activities in the digital space. To combat this, Shopee has launched Shopee Cares PH – an online community platform where Shopee provides customer education and support to empower and alert users from phishing scams, money and gift card scams, and third-party seller scams.
With Shopee Cares PH, users are encouraged to seek help for any product inquiry or concern. Sale tips and tricks are also provided to ensure online shopping is made enjoyable with exclusive deals and promos.
“Shopee has always been committed to ensuring that every Filipino’s online shopping experience is safe and reliable, and Shopee Cares is a testament to that. Through this platform, we aim to equip them with knowledge on how to shop safely and combat these online scams together so that they can continuously enjoy shopping online,” said Martin Yu, Shopee Philippines Director.